• Rotorua Canopy Tours

     


Pushing the limits of digital for New Zealand’s eco-tourism leader.

Rotorua Canopy Tours are game changers in New Zealand zipline tours, running spectacular experiences through an ancient Rotorua forest. James had a vision to harness the power of digital to sell the Canopy Tours product, and approached us in 2014 to make this a reality.

Since then, we’ve helped Canopy to push the boundaries with what’s possible in the online space. At the root of this as been a cutting edge digital strategy. From online acquisition to content marketing, user testing and programmatic advertising, Canopy Tours are one of the few operators making the most of technology – and the results speak for themselves.

Organic growth    + 865%

Sales growth         + 480%

Search-optimized storytelling to dominate Google rankings

Rewind to 2014, when few operators understood the value in regular content creation. Search-optimized blogs drive value in two areas: They tell a broader story for the user and help them to address barriers to travel, but done right, they also help your site become more visible to Google. This was one of the first areas that we worked on for Canopy Tours – pinpointing blog topic opportunities in Google, crafting engaging content, then monitoring search ranking changes to measure improvements.

Organic search ranking growth for SEO is one of the key pillars of a digital strategy; yielding best results when it’s treated as a BAU marketing activity.

Website optimization as an ongoing process

Craft and launch a new website – tick! But the project shouldn’t end there. A savvy operator is constantly testing, refining and optimizing their online presence, website included. We undertake regular live user testing for Canopy Tours, where live users are filmed navigating the site and following a list of instructions.

The result of this? Website decisions made on actual user data and experiences, not assumptions – with both conversion and engagement rates that are well above industry standard.

Paid media that’s a cut above

Anybody can run a couple of AdWords campaign and some retargeting activity – these days, that’s the norm. We help Canopy Tours weave together a combination of data-driven display activity, retargeting, segmented Facebook ads, YouTube brand building and more for an approach to Paid Media that’s holistic. Each platform is complementary, with different campaigns paused and started based on things like time of year and domestic/international targeting.

A strategy that’s data-driven, results-led

The beauty of digital is that everything is measurable, and the opportunities for data collection are limitless. Each and every one of Canopy’s campaigns are tested, refined and tested again – which landing page drives better engagement? Which photo appeals most to a mother of two from Auckland? Do users prefer the 10 second or 20 second Facebook ad?

It is this attention to detail that helps Canopy’s digital activity cut through the noise to speak to the audience segments that are most likely to convert.

Rotorua Canopy Tours have benefitted from a clear, concise online tourism strategy, which has ensured the company makes the most of the tourism industry’s changing distribution landscape.

  • Tamaki Maori Village
    The Maverick team has a clear passion for tourism, a wealth of knowledge with online customer experience, online marketing & ultimately booking conversions. We are very pleased with the results we have had so far.
  • Whakarewarewa

    The way you do your business is exceptional - you are all ‘can do’, love to go the extra mile, and get really excited about our product. Only two months in, our conversion rate is double what it was this time last year with our old website. I think that speaks for itself?

  • Rotorua Canopy Tours
    We have been working with Alex and the Maverick team for 5 years now - their dedication to making our business successful has never been doubted and as a result our business has gone from strength to strength because of their work.
  • Destination Coromandel
    We have to be focused on reaching our target markets with the right content in order to maximise our spend. Maverick Digital provide the expertise to make this connection work cost effectively.
  • Southern Lakes Helicopters
    Alex and her team at Maverick have been fabulous in putting together our new website – which we love, and are proud to show to the world. At all stages Alex kept in touch and listened to our thoughts and ideas and built these into the site, along with all the enhancements that the Maverick design team brought to the table. We are delighted with the end result!
  • Hobbiton Movie Set

    Working with the Maverick team has been a breeze. They understand our business needs and have quickly become a trusted and expert source of information on all things Digital. The monthly reports, regular comms and calls from Alex and the team ensures we are close to the data and are getting the best bang for our buck.